Our commitment does not end with the design and delivery of the plant

We also accompany you in the installation, start-up and subsequent maintenance of the line.

Research and analysis


Through constant upgrading of the research and development department, we offer support to enterprises in developing new technological solutions.

Our research and development department is always engaged in researching revolutionary technologies and finding new models for sustainable development. Starting from the customer's idea, we are able to optimize the design of our products through a combination of excellence skills in engineering and material research.

Analysis and consulting

We offer a product analysis service including complete source material analysis, polymer composition analysis, and material contaminant analysis in order to provide a perfect solution that best meets any customer's needs.

Prefeasibility study

Through a thorough pre-feasibility study, we are able to define in advance the most advantageous economic and financial solution for project implementation.

Pilot line testing

In order to be able to offer the most suitable solution for the customer's needs, we also conduct tests on our pilot lines.

Preliminary design

Through preliminary design, we are able to define in advance the most advantageous technical and technological solution.

Design


Your request is our starting point.

We provide our experience and knowledge of recycling and processing processes to enable you to achieve the best possible result.

Custom design

Starting from the customer's request, our engineering department designs and engineers customized lines and machinery, ensuring technological improvements and, where necessary, designing replacements for existing machinery and lines.

Engineering

Our engineering department will 3D design and draw every single component of your plant. Through a final design rendering phase, you will be able to see and appreciate every part of your plant before it is even built.

Modularity

Starting from space plans related to the production site, we provide the study of the line layout by specifying the size and locations of connections to utilities, optimizing the productivity and operability of human resources and minimizing the amount of waste and internal circulation problems.

Installation and startup


Installation and start-up activities are the basic and final stage of a project.

During construction, a preliminary check is made on the adequacy of the installed components with respect to the design.

Pre-assembly

We provide a pre-assembly service at their facilities before shipping the lines, thus checking all interfaces between connections and machinery.

Blank test

Before shipment, we provide and carry out blank testing of all machinery and testing of all electronic components. If requested by the customer, we also provide a line testing service at our facilities.

Installation

The service provided during the installation phase of the plants at the customer's facilities is characterized by specialized supervisory consulting to pre-assembly, assembly, installation, testing of individual machines, and final testing of the line.

Startup

In order to perform a proper start-up of the line, we provide our customers with all the experience and years of technical expertise of our staff, achieving the final result initially promised to the customer.

Training


We optimize recycling startup and line utilization by offering staff training to the customer.

Through a training program for operation and routine maintenance conducted by personnel with excellent technical knowledge and long working experience on waste sorting, plastics washing, and secondary raw material regeneration plants.

Training

Recy offers a service aimed at informing, educating, and training the personnel who will be performing the work. The aim is for appropriate training in relation to the assessed risks and in relation to the development of specific skills.

Manuals

At the conclusion of the training, a report and operational user manuals are issued that include citation of the course content and topics.

Post start-up assistance

The training service is not only limited to the start-up phase of the line, but we also assist our customers after the sale through continuous training and updating and constant remote support.

Support and maintenance


We offer customer service, on-site or remotely, before, during, and after a product purchase.

Providing quick and personalized technical support to address mechanical, electrical and process problems.

Immediate assistance

We offer quick support service through Live Chat present on our online platform and through the activation of a direct number at the service of our clients to ensure fast contact and effective response in order to independently and promptly handle any need.

Routine maintenance

Our service is aimed at ensuring maximum efficiency by providing a structured yet clear and simple response. Through careful control and supervision, we offer, at the customer's request, a routine maintenance service that includes the repair, renovation and replacement works necessary to preserve the condition and usability of all line components, keeping them in good working and safe condition.

Extraordinary maintenance

In addition to routine maintenance, we also offer extraordinary maintenance service with regard to changes needed to renew and replace parts of the lines, to bring the lines in line with current requirements, to remedy the loss of structural, technological, and plant features, to increase performance in terms of operational and energy efficiency, and to increase product value and functionality.

Cost analysis

In case of modernization and rehabilitation of existing facilities, we are able to assess the technical and economic impact of the operations to be carried out in order to ensure the restoration of functionality.

Spare parts


We zero downtime due to missing parts.

Offering a recommended set of spare parts to keep on hand in the warehouse at all times.

Immediate service

Since these are spare parts manufactured directly in our factories, we are able to offer maximum efficiency and speed in supply. Our warehouse, which has a capacity of more than 2,000 square meters, enables us to offer a timely spare parts service supported by a technical staff that is always available and extremely knowledgeable in order to carry out repairs and maintenance work.

Live chat

In order to provide quick service, we offer support service through Live Chat on our online platform and activation of a direct service number for our customers to ensure quick contact.

Full service, always by your side.

A team of specialists will accompany you from the preliminary analysis of the project to the subsequent maintenance of the lines, ensuring maximum satisfaction.

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Timeliness

We offer quick service to ensure quick contact and effective response in order to handle any need independently and promptly.


Expertise

Knowledge enables management, and we never tire of investigating, verifying and checking so that we can offer you competent and technologically advanced solutions.


Reliability

You can count on us, always. From the first drafting of the bid to the start-up of your line, we will be a constant and reliable presence, supporting you step by step.


Accuracy

Being precise for us is a mindset. We attend to every process in the smallest detail, with the knowledge that it is the details that make the difference. And we want to be different.